viadukt reduced customer data complaints by 70%, cut data team firefighting from over 80% of their time to less than 15%, and sped up data review cycles
Recce helps viadukt built trust at scale: from manual data checks to systematic validation.
Data team shifted from reactive firefighting to proactive quality guardians
Collaborative validation directly in every pull request
Reliable data supports partnerships with banks and craftspeople
viadukt is a fast growing German energy-efficient renovation platform, connecting homeowners and institutions with the consultants, tradespeople, and government funding necessary to transform properties for the energy transition. With 279 million building parameters powering their comprehensive data set, they enable stakeholders across Germany's €185 billion renovation market to make informed decisions about sustainable building practices.
For viadukt, data accuracy isn't a nice to have, it's a core part of the product and value-offering. When data quality issues began compromising their platform's analyses and recommendations, customer complaints threatened to undermine the trust that positions viadukt as the go-to partner for energy-efficient renovations.
Before Recce, ensuring data accuracy was a constant challenge for our team. Now, with Recce Cloud, we've dramatically improved our ability to deliver reliable data and address issues before they impact our customers. This shift has made us faster, more confident, and focused on what matters most: data our partners can trust.
viadukt operates at the intersection of Germany's ambitious climate goals and digital transformation. 35% of Germany's energy consumption is from residential and commercial buildings, so eco-friendly renovations are necessary if Germany is going to meet it's climate neutral goals by 2045. viadukt's platform serves as the digital gateway for these renovation projects (Source.)
The company scaled systematically: starting with Wuppertal (their home base and initial customer region), then expanding to the larger state of NRW, and finally scaling to cover all of Germany. However, complaints began to surface significantly after the nationwide rollout, as the team struggled to ensure accuracy of their millions of new data points.
viadukt's platform provides:
viadukt's most critical data accuracy challenges centered on building footprints and elevation (number of levels). These two factors directly determine the net heated area, a foundational input for all renovation simulations.
Building Footprint Errors: Inaccurate or mismatched spatial data sometimes linked the wrong footprint to a property, or even to the wrong address entirely. This led to fundamentally flawed modernization assessments.
Elevation Data Errors: Incorrect estimates of a building’s number of levels compounded the problem, as net area is calculated by multiplying the footprint by the number of levels.
Impact on Simulations: Even small errors in footprint or elevation could cause net area estimates to deviate by over 30%, severely skewing energy consumption, cost simulations, and ROI calculations.
Customer complaints about incorrect building assessments were becoming a persistent problem. The three-person data team found themselves in triage mode. They were manually investigating reports of inaccurate data, tracing root causes across complex data pipelines, and then deploying fixes.
Their workflow was unsustainable and reactive:
Each incorrect analysis could cascade through viadukt's ecosystem, affecting renovation recommendations, loan approvals from partner banks, and relationships with the craftspeople marketplace. The complaints were particularly damaging when they came from large customers managing extensive portfolios, directly undermining trust and leading to significant losses in modernization orders.
We were spending too much time firefighting data quality issues instead of advancing our platform. We knew we had to move from a reactive approach to proactive data assurance.
The breakthrough came when team member Alexey discovered Recce through an article shared by a friend, which highlighted Recce's use case. Interested, he pitched it to the team, and they began evaluating how Recce could integrate with their stack. After a brief testing phase using Recce's OSS and connecting with the Recce team, the collaboration took off.
The requirements were specific:
The team started with Recce's open source software and local implementation. Alexey created scripts to prepare dev and production environments, enabling the team to:
Recce's impact was immediate. The team could see exactly what changed and validate those changes systematically using features like lineage diff, schema diff, query diff, and value diff.
As Recce Cloud became available, viadukt upgraded their workflow. Using Recce's OSS project, they had to build the base artifact for every review, which took 30 minutes every time. Now, with the cloud integration, they can simply start the review server and the correct state is automatically loaded, no manual building or downloading required.
Additional benefits included:
Recce Cloud stands out for its collaborative validation right within our PRs, thanks to its robust cloud CLI. We can launch Recce directly in our branches without ever leaving the IDE. Paired with the powerful checklists feature, it's become an essential tool for efficient and reliable data reviews.
The outcomes transformed both the team's workflow and business impact:
Reduced data team firefighting from over 80% of capacity to less than 15%
The biggest impact was cultural. The data team evolved from reactive firefighters to proactive data quality guardians:
Improved data quality strengthened viadukt's entire platform:
We ship data with confidence thanks to early-stage validation—resulting in a 70% reduction in customer data complaints.
viadukt's transformation illustrates a broader principle: for modern businesses, data quality isn't just a technical concern, it's a strategic differentiator.
For viadukt specifically:
As Germany accelerates toward its 2045 climate neutrality goals, platforms like viadukt become critical infrastructure. The companies that can deliver accurate, reliable building data at scale will capture the largest share of the massive renovation market.
viadukt is a fast growing german platform for building energy renovation, connecting
property owners with financing, energy consultation, and certified craftspeople
through their comprehensive datahub of 279 million building parameters. Founded in
2022 in Wuppertal, the company is driving Germany's building energy transition through
digital innovation.
Learn more: viadukt.de
Recce provides data validation and change impact assessment for modern data teams. By
enabling systematic data diffing and collaborative review processes, Recce helps teams
prevent data quality issues before they reach production.
Learn more: reccehq.com
Ready to transform your data quality process? Check out our docs to get started, or book some time directly with our team to learn how we can solve your specific problems. Join teams like viadukt and stop merging to production in the dark, merge with confidence after performing Recce.